Help & Support

Find answers to common questions and learn how to make the most of SpotNearr.

General Frequently Asked Questions

What is SpotNearr?

SpotNearr is a live discovery platform designed to connect you with the heartbeat of your city. It showcases real-time offers, new arrivals, and events happening around you.

How do I claim an offer?

Offers can be claimed directly by visiting the merchant. Show the active offer in your SpotNearr app when you arrive at the business location to redeem it.

For Businesses

How do I post a new offer or new arrival?

Once you are subscribed and your business is approved, log into the Merchant Dashboard in the app. You can create a "Post" or "Offering" subject to the monthly limits of your active billing tier.

What happens when I hit my post limit?

Your post limit automatically resets on the 1st of every month without rolling over. If you need more posts before the month ends, you can upgrade your subscription tier.

Need more help?

If you couldn't find the answer you were looking for, feel free to contact our support team directly. We are always happy to assist you.

Contact Support